Contact Us

Have Questions or Need Support?
Representatives are available Monday through Friday from 8:30 a.m. to 6 p.m., ET.
New to Penn Mutual? Find a Financial Professional.
Call our client services center*
*For NY clients, please call for payment information and mailing addresses
Submit a claim
Initiate ClaimTo submit policy premium payments:
LoginRegular Mailing
The Penn Mutual Life Insurance Company
Payment Processing Center
PO Box 7460
Philadelphia, PA 19101-7460Overnight Mailing
The Penn Mutual Life Insurance Company
Payment Processing Center
ATTN: L/B 7460
525 Fellowship Road, Suite 330
Mt. Laurel, NJ 08054-3415
Term and Whole Life policy holders can also submit premiums online.TO SUBMIT NON-PAYMENT SERVICE REQUESTS:
Regular Mailing
The Penn Mutual Life Insurance Company
PO Box 178
Philadelphia, PA 19105Overnight Mailing
The Penn Mutual Life Insurance Company
1600 Malone Street
Millville, NJ 08332To submit information concerning a claim:
Initiate ClaimRegular Mailing
The Penn Mutual Life Insurance Company
Death Claims Division
PO Box 178
Philadelphia, PA 19105
Overnight Mailing
The Penn Mutual Life Insurance Company
1600 Malone Street
Millville, NJ 08332TO SUBMIT ANNUITY PAYMENTS:
The Penn Mutual Life Insurance Company
Regular Mailing
Payment Processing Center
PO Box 825799
Philadelphia, PA 19182
Overnight Mailing
The Penn Mutual Life Insurance Company
Lockbox #825799
525 Fellowship Road, Suite 330
Mt. Laurel, NJ 08054-3415TO SUBMIT INITIAL NEW BUSINESS PREMIUM PAYMENTS:
REGULAR MAILINGThe Penn Mutual Life Insurance Company
PO Box 820245
Philadelphia, PA 19182-0245
OVERNIGHT MAILINGPNC Bank C/O
The Penn Mutual Life Insurance Company
Lockbox #820245
525 Fellowship Road, Suite 330
Mt. Laurel, NJ 08054-3415
Self-Service for Clients
- View account history
- Pay policy premiums
- Transfer and rebalance funds
- Change address
- Download policy change forms
- Download tax documents
- Enroll in paperless delivery
Self-Service for Clients
- View account history
- Pay policy premiums
- Transfer and rebalance funds
- Change address
- Download policy change forms
- Download tax documents
- Enroll in paperless delivery
Who's Penn Mutual?
We're Penn Mutual, a leader in life insurance, placing protection solutions at the center of stronger financial futures, since 1847.