Contact Us

Self-Service for Clients

  • View account history
  • Pay policy premiums
  • Transfer and rebalance funds
  • Change address
  • Download policy change forms
  • Download tax documents
go now

Questions? We have answers

Representatives are available Monday through Friday from 8:30 a.m. to 6 p.m., ET.

New to Penn Mutual? Find a Financial Professional.

Call our client services center*

*All states except New York

(800) 523-0650

Call our NY client services center

Please call for payment information and mailing addresses.

(855) 446-7393

Submit a claim

   

Initiate Claim

  • To submit information concerning a claim:


    Regular Mailing

    The Penn Mutual Life Insurance Company
    Death Claims Division
    PO Box 178
    Philadelphia, PA 19105

    Overnight Mailing

    The Penn Mutual Life Insurance Company
    1600 Malone Street
    Millville, NJ 08332
    Initiate Claim

  • To submit policy premium payments:


    Regular Mailing

    The Penn Mutual Life Insurance Company
    Payment Processing Center
    PO Box 7460
    Philadelphia, PA 19101-7460

    Overnight Mailing

    The Penn Mutual Life Insurance Company
    Payment Processing Center
    ATTN: L/B 7460
    525 Fellowship Road, Suite 330
    Mt. Laurel, NJ 08054-3415


    Term and Whole Life policy holders can also submit premiums online.

    Login

  • TO SUBMIT ANNUITY PAYMENTS:


    Regular Mailing

    The Penn Mutual Life Insurance Company
    Payment Processing Center
    PO Box 825799
    Philadelphia, PA 19182

    Overnight Mailing

    The Penn Mutual Life Insurance Company
    Lockbox #825799
    525 Fellowship Road, Suite 330
    Mt. Laurel, NJ 08054-3415

  • TO SUBMIT NON-PAYMENT SERVICE REQUESTS:


    Regular Mailing

    The Penn Mutual Life Insurance Company
    PO Box 178
    Philadelphia, PA 19105

    Overnight Mailing

    The Penn Mutual Life Insurance Company
    1600 Malone Street
    Millville, NJ 08332

  • TO SUBMIT INITIAL NEW BUSINESS PREMIUM PAYMENTS:


    REGULAR MAILING

    The Penn Mutual Life Insurance Company
    PO Box 820245
    Philadelphia, PA 19182-0245


    OVERNIGHT MAILING

    PNC Bank C/O
    The Penn Mutual Life Insurance Company
    Lockbox #820245
    525 Fellowship Road, Suite 330
    Mt. Laurel, NJ 08054-3415

  • CALL OUR HEADQUARTERS:

    (215) 956-8000

Self-Service for Clients

  • View account history
  • Pay policy premiums
  • Transfer and rebalance funds
  • Change address
  • Download policy change forms
  • Download tax documents
go now

Who's Penn Mutual?

We’re Penn Mutual. A leader in life insurance focused on helping everyone we work with get stronger.

learn more